... Everything we KNOW and offer

HOTELS

ACCOMMODATION

  • - General management at all levels of operation
  • - Budget & financial planning
  • - Revenue Management
  • - E-commerce
  • - Online marketing (web & social media)
  • - Human Resources Management
  • - Complete system management of hotel operations, including supporting activities (such as Property Management Systems, Booking Engine, Channel Manager, etc.)
  • - Comprehensive and efficient procurement & stock management solutions
  • - Setting up of strategic partnerships with raw material suppliers & service providers
  • - Occupational Health and Safety, Fire Protection, certifications, inspections
  • - Training and qualification increase for employees
  • - Optimisation of operation activities to reduce costs and increase revenues

CATERING

  • - Drawing up of operational and strategic concepts
  • - Setting up of operation economy targets (Profit and Loss figures)
  • - Creation of the product range composition
  • - Setting up of quality and service standards
  • - Stock Management & Inventory control
  • - Training of employees and staff qualification increase
  • - Hazard Analysis and Critical Control Points, Occupational Health and Safety, Fire Protection, certification, revisions

HOTEL DEVELOPMENT – PRE OPENING OFFICE

  • - Company establishment
  • - Pre-opening office assurance
  • - Assurance of all legislative prerequisites
  • - Organisational structure creation
  • - Cooperation with architects and designers specialised in hotel projects
  • - Selection of suitable hotel technologies
  • - Setting up of standards and processes
  • - Contracts with business partners and key suppliers
  • - Sales & Marketing & Public Relations & Communication Plan
  • - Accounting & Reporting
  • - Staff recruitment
  • - Training courses & educational sessions

GASTRONOMY

EXISTING OPERATIONS

  • - Drawing up of operational and strategic concepts
  • - Cooperation with architects and designers specialised in restaurant designing projects
  • - Customer care and building up of the clientele
  • - Preparation of both permanent and seasonal menus/sales items
  • - Optimisation of operational activities/cost reduction
  • - Setting up of food cost & beverage cost target values, pricing policy
  • - Creation of the product range composition
  • - Setting up of quality and service standards
  • - Stock Management & Inventory control
  • - Training and qualification increase for employees
  • - Hazard Analysis and Critical Control Points, Occupational Health and Safety, Fire Protection, certification, revisions
  • - Online marketing (web & social media)
  • - Human Resources & Team Management
  • - Selection of business partners and suppliers
  • - Accounting & reporting

RESTAURANT PRE-OPENING (NEW FACILITIES)

  • - Company establishment & other legal requirements
  • - Drawing up of operational concepts and strategies
  • - Assurance of all legislative prerequisites
  • - Creation of the organisational structure
  • - Cooperation with architects and designers specialised in hotel projects
  • - Selection of suitable gastronomic technologies
  • - Setting up of standards and processes
  • - Contracts with business partners and key suppliers
  • - Sales & Marketing & Public Relations & Communication Plan
  • - Accounting & Reporting
  • - Staff recruitment
  • - Training courses & educational sessions

OTHER SERVICES

REVENUE MANAGEMENT

  • - Market and competition analysis
  • - Reporting
  • - Setting up of a segmentation strategy
  • - Dynamic pricing
  • - Setting up of sales channels

HUMAN RESOURCES AND TRAINING

  • - Staff recruitment
  • - Preparation of employment contracts & agreements to perform work or to complete a job
  • - Setting up of recruitment and career development methodologies within the organisation
  • - Organisation charts
  • - Training of existing and new employees
  • - Implementation of an optimum human resources management system

ONLINE MARKETING

  • - Integrated online communication
  • - Development and implementation of web presentations (concepts, UX, design, contents)
  • - Search Engine Marketing (SEO, PPC - search, browsing, content and social networks)
  • - Advertising plan in an online environment
  • - Setting up of presentations in social media
  • - Online presentation management (web & social media)
  • - Web analytics

INTERIOR DESIGN

  • - Preparation of interior design concepts
  • - Idea studies
  • - Interior studies
  • - Visualisations
  • - Modelling of furniture as well as other components
  • - Specification of materials, colours, textures, etc.
  • - Implementation documentation
  • - Use of state-of-the-art technologies
  • - Project implementation
  • - Author's supervision

PHOTOGRAPHIC SERVICES

  • - Interior photography
  • - Exterior photography
  • - Event photography - photos of various events for clients and guests
  • - Photography for online/web/social media presentations
  • - Photography for press materials

WELLNESS PROJECT DESIGNS

  • - Preparation of wellness project concepts
  • - Feasibility studies
  • - Specification of resort (wellness facility) capacities
  • - Project studies
  • - Design documentation
  • - Creation of business plans
  • - Selection and specification of components and component suppliers
  • - Project implementation activities

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